Adding contacts

You can add or edit your contacts in the Contacts module. There are two types of contacts you can add: a private individual or a company. You can also add a contact person to a contact. These are people that are affiliated with your contact. For example, a specific person who should receive the invoice, or other people in the same company that you also need to communicate with. You can add them in the Contact person tab of your contact.

In this article, we explain how to add or edit contacts and contact persons. Additionally, we explain all tabs in the Contacts module.

If you want to quickly add all of your contacts at once, importing your contact list is a better option.

Available for: Lite Classic Pro

Add a contact

  1. Go to the Contacts module and choose Add.
  2. Next to Type, choose between a private individual or a company.
  3. Fill in the information in the Data tab, Contact person tab and Payment tab. All options are covered further down in this article.

Edit a contact

  1. In the Contacts module, double-click an existing contact to edit it.

Add a contact person

Contact persons are other people that are affiliated with your contact, and they can have their own unique contact information.

For example: A specific person (other than your main contact) who should receive the invoice, or other people in the same company that you also need to communicate with.

  1. When adding or editing a contact, go to the Contact person tab.
  2. Choose Add.
  3. Fill in the information of your Contact person, and Confirm your changes.

Data tab

  • Type - Choose between Private individual or Company.
  • Folder - Choose the folder where this contact should be stored.
    If you want to create a new folder, read our article about creating your folder structure.
  • Database number - The unique database number of your contact is for your internal reference and own accounting. The number is tied to your documents. If you leave this field empty, Rentman will automatically generate a database number.
  • Default contact person - Select your contact person.

Visiting, postal and billing address

If the contact is a large company, it could have different addresses for their location, offices, and accounting department. You can add three different addresses to your contact: the visiting, postal and billing address.

  • The visiting address is used by Rentman to calculate the distance and travel time from your location. In this section, you have the Distance / Travel time field.
    Remember to click on the magnifying glass icon  to calculate Distance and Travel time. If you don't, these will not be taken into account when you add a contact in a project.
  • The postal address is displayed by default in your quotations and contracts. You can always change this by editing your document templates.
  • The billing address is displayed by default in your invoices. You can always change this by editing your document templates.

If the contact has only one address, after filling in the visiting address you can click on Copy to postal address and billing address.

Details

  • Warning - This warning message is shown when this contact is selected in a project.
  • Subject automatic project note - The subject of the automatic project note (see below).
  • Automatic project note - This remark is automatically added to projects when this contact is selected as client or location.

Payment tab

Payment information

  • Invoice moment - Choose the invoice moment for this contact. You can create your own invoice moments in the Configuration module > Financial > Invoice moments.
    Note: Choosing an invoice moment for a contact will override the invoice moment of the project, if the contact is selected as client.
  • Payment condition - Choose the payment condition for this contact. You can create your own payment conditions in the Configuration module > Financial > Payment conditions.
    Note: Choosing a payment condition for a contact will override the payment condition of the project, if the contact is selected as client.
  • VAT scheme - Choose the VAT scheme for this contact. Read our article about taxation (VAT) for more information.
    Note: Choosing a VAT scheme for a contact will override the VAT scheme of the project, if the contact is selected as client.
  • Contact specific insurance percentage - If you select "Yes", you can fill in the insurance percentage for this contact.

Discount groups

Choose the discount percentage for your rental and sale equipment. You can create your own discount groups in the Configuration module.

Group your contacts

You can use tags to give a specific label to a contact. To group a number of contacts, simply assign the same tag to them. It's not possible to group your contacts by using the folder structure, because it's only designed to store your contacts in the Rentman database.

If a contact is both customer and supplier, give them a tag called customer and a tag called supplier.

Frequently asked questions

Can I move a contact person to a different contact? (for example, somebody who works for two different companies)
No, this is not possible. Instead, you may add the same contact person to both contacts.
How do I add a contact (location) with multiple stages, areas or rooms and their own unique contact persons?
Currently, it's not possible to create a contact with subcategories for multiple stages, areas or rooms. You may simply create a new contact and add your information and contact persons there. For example, a contact named Tivoli Utrecht (Stage A) and a contact named Tivoli Utrecht (Stage B).
Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.