Messages screen: view all sent emails

In the Messages screen, you can easily view the status of all emails that you've sent from within Rentman. This includes all sent documents to customers (quotations, invoices, contracts, packing slips, callsheets, etc.), planning emails to crew members, and invitation emails.

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Do you want to change the sender address of your emails? Read how to get your domain verified.

Did your customer not receive your e-mail, or is it being marked as spam? Read how to solve problems with emails.

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Messages screen

You must have sufficient rights to access the messages screen. Make sure you have the correct user role.

  1. Click on your profile name (top-right corner), and choose Messages.

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  2. In the Messages tab, you will find an overview of all sent messages.

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Narrow your search

With filters, you can also narrow your search to a specific time period.

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Email status

In the Sending status column, you will find the current status of your email.

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Sent
The email server of the recipient has confirmed that the email has reached the recipient.

Delivering failed
The Rentman email client, or the server of the recipient, determined that the e-mail could not be received.
Did this happen, or is an email being marked as spam? Read how to solve problems with emails.

Send a note via e-mail

You can easily send a note to your Rentman profile, by sending an email to accountname@rentmanclient.com. It's also possible to directly attach a note to a project, by including the project number (#13) in the subject of the email.

Frequently asked questions

Can I see the content of email messages?
You cannot view the content of email messages in the Messages screen. The Messages screen is designed to provide an overview of the status of your sent messages.

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