Upgrade, downgrade or terminate your license

How do I upgrade my license?

  1. Go to the settings Configuration module > Account > License.
  2. ChoosEdit License  
  3. Specify whether you desire additional power users.
  4. In the next section, select which products you would like to add, and which license. 
    For more information about our products and included features, please visit our pricing page. 
  5. Select now which of the following Add-ons you would like to add to your account.

    - Disk space

    - Quoting & Invoicing

    - Equipment tracking

    - Additional stock location 

  6. Choose  Next step
  7. Check or fill in your invoice details and payment information. 
  8. Read and agree to the authorization disclaimer. 
  9. Click Next step.
  10. Read and agree to the terms and conditions, and click  Confirm 
  11. If you have unsaved data, save it first. Otherwise, this data will be lost.
  12. Refresh the page to reload Rentman.

How do I downgrade my license?

  1. Go to the settings Configuration module> License.
  2. Choose  Edit License
  3. Specify whether you desire additional/less power users
  4. Deselect here which products you would like to remove from your account or to which license you would like to downgrade. 
  5. Choose  Next step 
  6. Check or fill in your invoice details and payment information. 
  7. Read and agree to authorization disclaimer. 
  8. Click Next step.
  9. Read and agree to the terms and conditions, and click Confirm 
  10. If you have unsaved data, save it first. Otherwise, this data will be lost.
  11. Refresh the page to reload Rentman.

When and how will my new payment rate go into effect?

After downgrading your license:
Your new payment rate and license will take effect from the next license period, i.e. from the date of the next invoice. Even if the license period is longer than one month. No credit invoice will be sent if the number of power users is adjusted downwards during the license period.

After upgrading your license:
A new invoice will be sent the same evening. This applies to both upgrading the license and increasing the number of power users. You can immediately use your new license and the increased number of power users.

Rentman Tip: For the exact price differences between licenses: see our website.

How do I cancel my Rentman account?

We're sorry to hear you want to cancel your Rentman account! This action is irreversible, so if you are experiencing some frustrations with the software we suggest trying to solve them with the help of our Support team.

If you really want to terminate your license and cancel your Rentman account, you can do so by sending us an email, or by contacting us via the chat. Please click this link to send an email

Otherwise, you can send an email to support@rentman.io specifying what is your company account name and why you want to cancel it. 

Note: we can only cancel the account if the email or chat is sent by the account admin (a power user with access to the Configuration module) from an email registered in Rentman. 

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