PEPPOL is a secure international network that lets companies send and receive structured electronic invoices. Many European governments and larger companies require suppliers to use PEPPOL for invoice submission.
Rentman connects to the PEPPOL network through Billit, a certified PEPPOL Access Point. You don’t need your own Billit account - Rentman handles everything through our integration.
Before You Start
Availability
Currently, the PEPPOL integration is only available for sending outgoing invoices for Belgian customers with Quoting & Invoicing add-on.
Sending invoices via PEPPOL requires the Billit integration add-on. You can activate it today from your license page and there is no charge until 1 August 2026.
Pricing
€7.50/month includes your first 25 invoices. Additional invoices are charged at €0.30 each. An invoice is only counted once Billit confirms successful delivery to the PEPPOL network - failed sends are not counted. You can activate and deactivate the add-on at any time.
PEPPOL cannot be shared by multiple entities within the same workspace. Each entity must complete its own setup because a PEPPOL registration is tied to a unique legal business identity (company name, VAT number, bank details, etc.). If your workspace contains multiple legal entities, each one needs to enable PEPPOL and go through the verification process separately.
To activate the integration:
1. You review and verify your company details directly within Rentman.
2. You are then redirected to an identity verification step using Itsme. This verification is required by Billit as part of their “Know Your Customer” (KYC) process. It allows Billit to confirm your identity so they can legally deliver the invoices you send from Rentman through the PEPPOL network.
However, Rentman does not determine whether your invoices must be sent via PEPPOL or another channel. It remains your responsibility to deliver invoices through your accounting software or another PEPPOL access point, and to ensure that your chosen method complies with any applicable local regulations.
Enable PEPPOL in Rentman
- Go to the Configuration module and scroll down to Financial.
- Go to Electronic invoicing and click on Enable PEPPOL.
- Review and confirm your business information, such as:
- Company name
- VAT identification number
- IBAN
- BIC
- Phone
- Email
Most fields are prefilled from your company information in Rentman, but it is important to double-check that these details match your official legal information. - Follow the identity verification process.
Once completed, PEPPOL will be available as a sending method for your invoices.
Look up contact details in PEPPOL
The next step is to look up contact details in Peppol.
You can either manually search for each contact’s information in Peppol or use the built-in lookup tool in Rentman. You can read more about the lookup tool here.
Update Peppol configuration
You can easily update your information by clicking Update Peppol configuration.
Please note that it is not possible to update your VAT identification number in Rentman after you enter it when enabling Peppol for the first time. If you need to change your VAT number, please contact our support team for assistance.
Send an Invoice via PEPPOL
- Create your invoice in Rentman as usual.
- When viewing the generated invoice, navigate to Send via PEPPOL button.
- Rentman will send the structured invoice data to Billit.
- Billit validates and forwards the invoice to the recipient’s Access Point.
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You can track the delivery status directly in Rentman:
PDFs can still be downloaded or emailed if needed - Rentman does not block this workflow.
You can download the document and export it to your accounting software as usual. For UBL files, we recommend using the UBL 2.3 format.
To send an invoice via PEPPOL, your client must have valid PEPPOL identifiers stored in their Rentman contact profile. Rentman can help you look up these details automatically, or you can enter them manually. Learn more about it here.
FAQs
An invoice is only counted once Billit confirms it was successfully delivered to the PEPPOL network. Failed sends are not counted.
Overages are invoiced monthly in arrears, regardless of your payment cadence — so if you're on a quarterly plan, you'll still receive a monthly overage invoice if you exceed your allowance.
On multi-period plans, your invoice allowance is pooled across the full period rather than reset each month. For example, a quarterly plan gives you 75 invoices (25 × 3) to use across the quarter. The base fee is the same regardless of payment cadence: 1 month = €7.50, 3 months = €22.50, and so on.
1. Is the invoice address set to Belgium?
For Belgian e-invoicing and Peppol lookups, the contact's invoice address must have Belgium set as the country. If the country is missing or incorrect, the lookup or export will fail.
2. Are both VAT and CBE numbers filled in?
You can verify this using the Peppol lookup tool and checking the ID scheme it returns:
- ID scheme starts with 9925 → Both VAT and CBE are present and correct.
- ID scheme starts with 0208 → The CBE number is missing.
For Belgian customers, both VAT and CBE are required for a successful lookup and export. CBE (Crossroads Bank for Enterprises) is the Belgian equivalent of a Chamber of Commerce number.
3. Does the CBE number contain spaces?
The CBE number must be entered without spaces. If spaces are included, the contact may not match correctly in the Peppol network, causing lookup failures.
If all three points are correct and the issue persists, please contact support with the specific error message so we can investigate further.
Because of this, not being listed does not necessarily mean the recipient cannot receive PEPPOL invoices.
If a recipient truly cannot accept the invoice, Billit will return an error in Rentman with the details, so you can follow up with them.