How do I refund an invoice?

You can choose to credit an existing invoice or simply issue a freestanding refund to a client. 

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From within a project

create credit note from within the project.gif

  1. Navigate to your project's Financial tab.
  2. Find the invoice for which you want to create a credit note.
  3. Click on More options more_vert button.
  4. Select "Create credit note."

From an existing invoice

  1. Go to monetization_on Financial module > Invoices.
  2. Select the invoice for which you want to create a credit note.
  3. Click on More options more_vert button.
  4. Select "Create a credit note."

Not connected to an invoice

  1. Go to monetization_on Financial module > Invoices.
  2. Click on  Add invoice
  3. Fill in the details.
  4. Add a negative amount as an invoice line.
  5. Click on  Generate
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