I can't login to Rentman

Your whole Rentman experience always starts with login. Issues with logging in will be discussed in this article.

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Have you gone through the general troubleshooting steps?

There are a few general troubleshooting steps you can take to solve your login issues. These steps are designed to address common issues and often resolve problems without external assistance.

Have you set up your profile in Rentman?

Here's a step-by-step guide on how to set up your Rentman profile.

Are you using the correct URL?

When log in to Rentman, it is important to first navigate to the right login-URL. There are two types of URLs, namely the regular login that leads you to a specific workspace or the profile login that guides you to an overview of all your connected workspaces. 

Regular login - Specific workspace 

Your workspace name looks like this when you have a regular login: example.rentmanapp.com. Here you can log in with your username + password. 

Read more about what happens if you create a global profile.

Global profile login - Multiple workspaces 

When you have a global profile, your workspace name is not shown in the URL, so you should go to: rentmanapp.com. Here you can log in with your email address + password. 

Read more about logging in to your Rentman global profile and workspaces.

Did you forget your password?

Forgetting passwords is always part of life, and it can happen to everyone. Here's how you can reset or change your password.

Have you connected the wrong email address (global profile) to your crew member?

Here's how you can connect the right email address to a crew member.

Are you unable to change the email address of your login or your crew member's login?

When a user is linked to a global profile, you can not change the email address of this user's login from within the workspace. However, the crew members themselves can change their email addresses from their profile's settings. Read this guide to learn how.

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