FAQs - Profile
- I can't login to Rentman
- I connected the wrong email address (global profile) to my crew member. How can I fix this?
- I don’t have a global profile - what happens if I create one?
- How do I know if I or one of my crew members have a global profile?
- Why can't I change the email address of my login or a crew member's login?
FAQs - Projects
- Why is some equipment in my project shown with a strikethrough?
- Can I view the total equipment weight and volume for an equipment group or a (sub)project?
- How can I fulfill shortages for equipment I own in my other warehouses?
- Difference between Project Status and Equipment Status in the Warehouse
- How can I track services in Rentman?
- How do I make different versions/options for the same project? (using subprojects)
FAQs - Inventory
- How do I subrent equipment not available in my warehouse or database?
- How to Add Serial Numbers to Physical Combinations
- How does project status affect the availability of equipment?
- How do I manually reserve equipment for a project?
- What are equipment reservations and how do I use them?
- How can I check equipment availability using the timeline?
FAQs - Finance
- How does Rentman handle financial rounding within a project?
- How do I export invoices?
- How do I create a partial invoice for a project?
- When do projects show up in “To be invoiced”?
- How do I generate invoices in Rentman?
- What are VAT classes?
FAQs - Documents & Communication
- How do I add a (sub)project's QR code to my document?
- How do I hide zeros on my documents?
- How do I print equipment labels?
- How do I get my company logo on my documents?
- How do I hide certain subprojects on my documents?
- How can I change which information shows up in a document?
FAQs - General
- I've already had a trial with Rentman... Can I sign up for a new one?
- Features available if you are not a power user
- How do I log worked hours with the Rentman App?
- How do I log worked hours on the Rentman website?
- How do I enter and view the availability of crew?
- How do I invite crew members for functions?
Troubleshooting
- Clear browser cache
- Help translating Rentman in your language
- Domain Verification Troubleshooting
- How can I personalize my documents with CSS?
- I don't receive notifications
- I can't see all the modules that were in my account before