Rentman is moving everyone to a single, secure way of logging in using a verified email address. If you currently log in to a workspace with a username (for example at yourcompany.rentmanapp.com) or an email address that is not verified, this article explains what is changing, what you need to do, and by when.

The whole process takes a few minutes, and you only need to do it once.

What is changing?

There used to be two ways to log in to Rentman:

The old way (unverified login): a username and password or unverified email address that only works for one specific workspace, at a URL like yourcompany.rentmanapp.com.
The new way (verified login): a verified email address and password that works across every workspace you belong to, at rentmanapp.com/login.

We are phasing out the old username login. Soon, everyone will log in with their email address through their global profile. Until you switch, you will see reminders inside Rentman prompting you to make the change.

Why we are doing this

Better security. A global profile supports modern protections like single sign-on (SSO), things a username login cannot offer.
One login for everything. If you work in more than one workspace (for example as a freelancer, or across multiple offices), you will use the same email and password for all of them and switch between workspaces with a single click.
Nothing changes in your daily work. The migration only changes how you log in. Your planning, projects, and tasks all stay exactly where they are.

Note: Once you connect a global profile to your workspace, your old username and password are replaced by your email login. This change cannot be undone, so use an email address you will keep access to.

How to switch to a global profile

You can switch in one of two places; both lead to the same result.

Option 1: From the login screen

When you log in with your username or an unverified email address, you will see a message telling you that login without a verified email address is being discontinued. To switch:

In the login screen, click on Verify email address now.
Enter the email address you want to use, then enter it again to confirm.
Click on Verify email address now. Rentman checks that this email is not used more than once within your workspace.
Check your inbox and follow the link in the email we sent you.

Note: During the first part of the rollout you can still choose Remind me later and keep using your username temporarily. Once the deadline passes (September 15, 2026), this option disappears and you will need to complete the switch to log in.

Option 2: From inside your workspace

After you log in, you will see a warning banner just below the navigation bar.

On the banner, click on Set up email address to open the migration page.
Click on Verify email address now.
Enter your email address, then enter it again to confirm.
Click on Verify email address now. Rentman checks that this email is not used more than once within your workspace.
Follow the link in the email we send you.

Note: The banner reappears each time you refresh the page until you have finished switching.

What happens after you enter your email

What you receive depends on whether that email is already known to Rentman:

If the email is new to Rentman, you will get an email asking you to set a password, verify the email address and create your global profile.
If you already have a verified profile with that email (for example, you use it for another workspace), you will get an email asking you to confirm and link this workspace to your existing profile. Afterwards, that one profile gives you access to both.

Note: For security, the link in the email expires after 24 hours. If yours has expired, just start the process again to receive a new one.

Once you have finished, log in from now on at rentmanapp.com/login using your email address and password. You can also log in with Google, Microsoft, or Apple if you prefer.

Switching from the mobile app

Most crew members use the Rentman app, so this applies to many of you.

When you open the app and log in with your old credentials, the migration page is shown.
You will also see a warning in the app's sidebar with a button to start the switch.
Complete the steps in the app. When you are done, you will stay logged in to the app; no need to reinstall or set anything up again.

Note: You need to do this for every user in every workspace in you are logged into multiple workspaces.

The timeline: be ahead of the change

The switch happens in stages. The sooner you do it, the less disruption you will notice.

Stage	What you will see	Can you skip it?
Grace period (July 6, 2026)	Orange reminder banners; near the end they turn red	Yes — "Remind me later" is available at first
Required period (August 11, 2026)	You must switch to log in	No
After the deadline (September 15, 2026)	You must contact your workspace admin to regain access	No — see below

After the final deadline, any account that has not switched will have its login credentials removed and be set to inactive. If that happens to you, you will not be able to log in on your own — you will need to contact a workspace administrator to restore your access. It is much easier to switch now while the option is in your hands.

Tips for tricky situations

I picked the wrong email address

No problem — this can be corrected. See I connected the wrong email address (global profile) to my crew member. How can I fix this?.

Not sure if you already have a global profile?

Check first before you start — you may already be set up. See How do I know if I or one of my crew members have a global profile?.

Your calendar sync stopped working

If you set up a two-way calendar (CalDAV) sync using your username, that connection needs to be set up again after you switch, using your new verified email login. Here is how you can set it up.

Frequently asked questions

Will I lose any of my data?

No. Switching only changes how you log in. All your planning, projects, and tasks stay exactly as they are.

Can I switch back to my username afterwards?

No — the switch to a global profile with a verified email address is permanent. That is why it is worth using an email address you will keep long-term.

Do I have to set a new password?

If you are verifying an email address and setting up a global profile for the first time, yes, you will choose a password (or use Google, Microsoft, or Apple instead). If you already have a global profile, you will keep its existing password.

I work for several companies in Rentman — do I switch each one separately?

You only need one global profile. Once it exists, you link each workspace to it, and then a single login gives you access to all of them.

I have received multiple emails. What should I do?

The reason why you are receiving more than one email is that multiple users are using the same email address. To resolve this, each user must have their own unique, verified email address.

Are you still having trouble? Read this article for more FAQs.

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